Get to Know Michelle & Tintin’s Journey as Vehicle Detailer at Sime Motors
Based in Perth and Kalgoorlie respectively, Michelle Cornford and Tintin Marwick from Corefleet dedicated 17 years in the role of a Vehicle Detailer. Their roles are pivotal in ensuring the vehicles are in top notch condition before being delivered to customers. Let’s take a look behind the scenes of them delivering service excellence at Corefleet.
The Role of a Vehicle Detailer
The role of a vehicle detailer at Corefleet includes cleaning and detailing vehicles for rental customers, assisting mechanical tasks and refueling. Michelle does her best in handling all the tasks. “I also manage parts pickups, transport vehicles to and from third-party vendors and fitting seat covers to new vehicles,” she shares.
Tintin ensures every vehicle looks spotless and sparkly clean. "My job is to ensure Corefleet cars are all clean, so they are ready for the next customer”.
An Experiential Journey
Having been in the same role for 17 years, Michelle and Tintin have a strong bond working with their teams respectively. Both share and align with Sime’s core value of “Win Together”.
Michelle enjoys the camaraderie with her colleagues and cherishes them most: “The people I work with are amazing and many of the branch staff have been working here for over 15 years.”
Tintin, who has come from East Java, finds joy working with a small and supportive team at Kalgoorlie. She takes pride in delivering quality work. “I enjoy the process of making these vehicles look good. It gives me a sense of satisfaction by putting smiles on the faces of our customers,” she added.
Career Growth and Achievements
Tintin ensures every vehicle looks spotless and sparkly clean. "My job is to ensure Corefleet cars are all clean, so they are ready for the next customer”.
An Experiential Journey
Having been in the same role for 17 years, Michelle and Tintin have a strong bond working with their teams respectively. Both share and align with Sime’s core value of “Win Together”.
Michelle enjoys the camaraderie with her colleagues and cherishes them most: “The people I work with are amazing and many of the branch staff have been working here for over 15 years.”
Tintin, who has come from East Java, finds joy working with a small and supportive team at Kalgoorlie. She takes pride in delivering quality work. “I enjoy the process of making these vehicles look good. It gives me a sense of satisfaction by putting smiles on the faces of our customers,” she added.
Career Growth and Achievements
Over the years, Michelle has sharpened her time management skills and developed the ability to manage stock levels to ensure operations run smoothly, while Tintin has improved her communications skills to coordinate with different people at work.
Their commitment and dedication has led to winning several awards respectively, including long term service awards. Additionally, Michelle is also a part of the team that won the Branch of the Year Award in 2023 while Tintin received positive feedback and compliments from her colleagues and customers.
Conquering Challenges
Success and growth often come with challenges. Hard times come and go. Michelle shared one of her toughest tasks which was to work with a temperamental wastewater treatment plant on-site. Handling technical issues such as intermittent equipment malfunctions alongside the site specific conditions required extra care and attention. Despite these challenges, she continued to tackle it head-on with determination. "After five years, I’m still working to conquer it," she says.
As for Tintin, her challenge was removing red dirt that coats the vehicles from a remote mining town. “It’s a really tough job, but with the right equipment and support, I’m able to get it done. At the end, these vehicles look pristine and as clean as new.”
Their commitment and dedication has led to winning several awards respectively, including long term service awards. Additionally, Michelle is also a part of the team that won the Branch of the Year Award in 2023 while Tintin received positive feedback and compliments from her colleagues and customers.
Conquering Challenges
Success and growth often come with challenges. Hard times come and go. Michelle shared one of her toughest tasks which was to work with a temperamental wastewater treatment plant on-site. Handling technical issues such as intermittent equipment malfunctions alongside the site specific conditions required extra care and attention. Despite these challenges, she continued to tackle it head-on with determination. "After five years, I’m still working to conquer it," she says.
As for Tintin, her challenge was removing red dirt that coats the vehicles from a remote mining town. “It’s a really tough job, but with the right equipment and support, I’m able to get it done. At the end, these vehicles look pristine and as clean as new.”
Motto and Aspirations
Michelle and Tintin share a common goal which is to continue contributing to their best that will lead to the success of their teams. “I enjoy working together and supporting the team. It gives me a great sense of achievement and it is important provide clean vehicles for our customers as part of delivering good customer service,” Tintin says. Michelle echoes this sentiment: “I’d like to be a part and see the ongoing success of Corefleet.”
Michelle’s life motto is "Do what you can with what you have” whereas Tintin believes in “Whatever you do, give your best of your ability.” They believe these guiding principles will help them elevate their careers as they continue striving for service excellence.
Michelle and Tintin share a common goal which is to continue contributing to their best that will lead to the success of their teams. “I enjoy working together and supporting the team. It gives me a great sense of achievement and it is important provide clean vehicles for our customers as part of delivering good customer service,” Tintin says. Michelle echoes this sentiment: “I’d like to be a part and see the ongoing success of Corefleet.”
Michelle’s life motto is "Do what you can with what you have” whereas Tintin believes in “Whatever you do, give your best of your ability.” They believe these guiding principles will help them elevate their careers as they continue striving for service excellence.
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